Delivery and Returns
UK Standard delivery is £3.95 for all orders.
Orders are sent by Royal Mail as second class post and usually arrive within 2-3 days.
We are able to deliver overseas, and all our overseas deliveries are sent by First Class Royal Mail post. European orders should arrive within 3-5 days, and orders to the Rest of the World within 5-7 days. This is an airmail service and is currently not trackable.
Overseas delivery costs vary depending upon the final value of the order and the destination to which it should be delivered. Overseas delivery costs are calculated at the checkout.
If you decide that you would like to return the goods you have purchased because you have changed your mind, we will exchange or refund the cost of the item if it is returned within 28 days of the order being processed. Goods must be returned in the condition they were received and at your expense. We recommend you use a recorded delivery service to return the goods to us. Please note that any delivery charges will not be refunded.
If the goods you have purchased are faulty or were the incorrect items you ordered we will exchange or refund the cost of the item if it is returned within 28 days of the order being processed. Goods must be returned in the condition they were received and the cost of returning the goods will be refunded by the Company. We recommend you use a recorded delivery service to return the goods to us.
If you would like to return a purchase to us, please send it to:
RETURNS, D&M Heritage, Unit 7, Park Valley, Meltham Road, Huddersfield, West Yorkshire HD4 7BH
Please enclose a copy of the paperwork you received from us and state the reason for returning the purchase.
If you have any queries regarding returns or refunds, please contact us by e-mail or telephone: 01484 534323.