Changing Spots: A System Approach to Change Management

Changing Spots: A System Approach to Change Management

This guide has been prepared by people who have brought about real change in organisations which had previously found change difficult – leopards that needed to change their spots.

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This guide has been prepared by people who have brought about real change in organisations which had previously found change difficult – leopards that needed to change their spots.

The core of the guide describes a systems approach to change management which is effective for organisations that need to make radical change, hence the title “Changing Spots”. The focus of this work is to achieve a step change in performance – improvements in competitiveness, financial performance, customer service, quality of conformance, cost effectiveness and employee motivation.

  • Size 210 x 148mm
  • Format Paperback
  • Pages 136
  • ISBN 9780995587304
  • Authors Ian White and Andrew Kearns
  • Illustrations Mono